21 April 2005 - Central London 23 June 2005 - Central London 18 August 2005 - Central London
A one day training programme for Senior Managers and Directors responsible for implementing change in their teams.
Increasing customer demand, the need to reduce costs and changes in technology all mean that we have to introduce change. But most changes fail to achieve the expected results. This programme will show you how to achieve the results you want through planning and implementing successful change!
Programme Outline
Session 1
Introduction and objectives
How do people respond to change?
Why is change stressful?
Session 2
How can we introduce change effectively?
Session 3
Recognising the signs of stress
Understanding relationships at work
Session 4
Practical Skills - which management approach works best?
Putting it all together
By the end of the programme you will be able to:
Understand a range of performance diagnostic techniques to understand what changes you need to make
Develop effective change plans
Implement change successfully and make the changes stick